This month is Good Care Month, a whole month dedicated to those who dedicate their lives and careers to helping and caring for others. Whether you are a young carer, a Healthcare Assistant, Domiciliary Care Assistant, Support Worker, or care for someone you love, we appreciate you.
After all, being a carer is not just job, but it is a career and a lifestyle. It is a career where you can make a difference to other people’s lives every single day, providing companionship and promoting independence to vulnerable adults and children.
Here at MerseyCare Julie Ann, we take pride in providing exceptional care to all of our service users every single day. Our care team pride themselves on their compassion and empathy when caring for our incredible service users, and the outstanding feedback they receive every single day reflects this.
Let’s recap over just a few our staff member’s achievements and compliments from 2024 so far!
Reviews
“I’d like you thank everyone at MJCA for their care and kindness while you have looked after my Dad. Everyone, from the folk in the office and taking the calls, to the carers that have cared for him directly, has always been so thoughtful, caring, compassionate and professional.
Everyone has put my Dad’s needs first and worried for him when his own illness made it hard for you to help him. Without the care and support of your team, he wouldn’t have been able to stay at home as long as he has, which is what he wanted to do. I would really appreciate it if you have a chance to pass my thanks on to everyone – they have also been extremely patient with him, especially in recent weeks.”
“My husband receives care and requires support to transfer from the carers safely. It shows how much we like MerseyCare Julie Ann as when Peter was in hospital we requested the same company. Carers Kevin and Jay will have a laugh with my husband Peter they discuss football and he is in is element whilst they care for him- they will always make sure he comfortable before they leave.
Very good service.”
“Very good, excellent care and attention to ensuring care package is correct and both parents are getting the correct attention and care.”
“The care service that has been provided is excellent in all areas. The times are reasonable. The carers who attend my care calls are excellent! The breakfast they make me is lovely! Thank you very much.”
“The care my wife receives from her main carer is excellent. I think she should get an award, she is always cheerful and she looks after my wife’s needs. The other carers do a great job as well.”
“I would just like to say how amazing some of my dads carers are like: Shelly, Mick, Tony and Hassan. The time and attention they give him is so lovely to see, and also one of the co-ordinators, Donna. She is so lovely and communicates with me all the time with regards to my dad and his care. Please pass on the appreciation to all, and thank you.”
“Joan is delighted with her care by all the team who look after her – she is happy with all the attention she receives. Carol and Pat are a joy!”
“My mother is 96 years, she has 3 carers each day. There are two carers Karen and Kaisia who are wonderful, they think outside the box and go that extra step. I live 200 miles away and it puts my mind at rest when I know they are taking care of her. My mum also calls she office if she needs to talk to them, she always has good things to say about Donna in particular. She is always helpful and knows what she is doing. Keep up the good work MCJA.”
“After recent traumatic and life changing surgery, I am forever grateful for the assistance of Care Co-ordinator Jess. Her compassion and practical help aided my recovery ten fold. Her professionalism was and still is outstanding. Also, I would like to mention my carers who through their humour and dedication, which helps me beyond words and continues to do so.”
“I would like to pass on my deepest thanks to all of the carers who looked after my father, as they were absolutely brilliant with the care they offered. You should be proud to have carers like: Jason, Kevin, Emmanuel, Nathan, Dada and Afonso.”
These are just a few of the fantastic reviews we have received so far in 2024. Well done to all who have received one of these incredible reviews!
Further information
Services
Are you looking for extra support and care in your own home? Does this sound like the care you would like to receive? For more information about our services, please visit our ‘Services’ page
here, or call us on 0151 726 8060 to speak to a member of our team.
Careers
Are you looking to start a rewarding career in care today? Does this sound like the job for you? Visit our Indeed page
here to apply, or call us on 0151 726 8060 to speak to a member of our recruitment team.
more news
To keep up to date with other local news, please visit our
‘News’ page here
Social Media
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