IMPORTANT – Access Care Planning – Cloud12 to Clece (cloud) Roll Out

8 April 2025

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Due to consistent issues with Access care planning, we are moving into our own ‘Clece’ cloud to try and improve speed and data security. This will only be used by Clece companies. On 8th of April (Today) at 11:00 pm there will be a 1 hour downtime to perform the migration, so from Wednesday 9th April everyone will work from the new ‘Clece’ Cloud.

What does this mean for using Access Care Planning?

When logging into the app, the server will now be ‘clece’, not ‘cloud12’, as shown below: shows access server swapping from cloud 12 to clece When logging in directly via the URL, Web URL: https://cloud12.mobizio.com/ will change to URL: https://clece.mobizio.com/. We are not anticipating any issues, however there will be support on hand the morning of 9th April to help assist staff and next of kin’s logging into the correct server. We thank you for your cooperation.

Further information

If you are having any issues, please do not hesitate to contact us by visiting our ‘Contact us’ page here. To keep up to date with other important notices, please visit our ‘News’ page here

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