About Us - MCJA

High-Quality Home Care Services

MerseyCare Julie Ann, established in 2001, is a leading home care provider based in Liverpool and Widnes offering both local authority and private care support. Our mission is to support you and your loved ones in every possible way, fostering independence while ensuring the highest quality of care. Whether you’ve never received care or need a little extra help, MerseyCare Julie Ann are here to support.

MerseyCare Julie Ann was established in Liverpool in 2001, with an aim to provide service users with the choice to remain in their own homes for as long as possible, promoting independence and healthy lifestyle choices. We have many years of experience in social care and supporting people at home – our team of highly professional staff pride ourselves on offering high quality care and support for all people who use our service.

MerseyCare Julie Ann is proud to be part of Clece Care Services – one of the UK’s leading care providers. As part of this trusted national group, we benefit from shared values, expert resources, and a commitment to delivering high-quality, person-centred care. Clece Care Services supports over 12,000 service users across the UK, with local teams delivering tailored care that meets the needs of each community. Being part of this wider network enables us to combine the strength of a national organisation with the personalised approach of a local care provider.

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Our People

The strength of MerseyCare Julie Ann lies in our dedicated team of experienced care professionals. Each team member is passionate about providing meaningful and valuable care, going beyond the basics to ensure quality in all we do. We rigorously vet all our care workers before they join us, prioritising the safety and well-being of our service users. At MerseyCare Julie Ann, we are committed to matching you with a care worker who is the right fit for your needs.

Our care workers are fully vetted before joining the team and provide expert training, no matter their previous professional experience. We believe this is essential to ensure all colleagues meet the MerseyCare Julie Ann golden standards. We take no shortcuts when it comes to care; the safety of our service users is of paramount concern to MerseyCare Julie Ann, so we will work hard to make sure you have a care worker right for you.

Our Mission

To deliver exceptional and personalised care to our service users; enhancing their quality of life, independence, and dignity.

Our Objective

To deliver high-quality care that empowers our service users to maintain their independence and dignity while residing in their own homes.

Our Core Principles

Respect

Promoting respect and dignity through our services.

Transparency

We remain transparent with the services that we provide.

Empower

We aim to empower our service users at every opporunity.

Safety

Providing safe services is at the heart of what we do.

Efficiency

Our care is highly effective in supporting our clients.

Environment

We promote a positive, caring environment at MerseyCare Julie Ann.

About our Services

Image of a Care Assistant and an elderly lady, sat on a couch whilst playing a jigsaw puzzle.

The service is extremely flexible – our MerseyCare Julie Ann Care Assistants can visit once a week, or up to several visits a day throughout the week, depending on your needs. We understand the importance of continuity, and depending on your requirements, there may be two or three MerseyCare Julie Ann Care Assistants who will visit on a rota basis.

Our services include personal care, domestic assistance, live-in care, overnight care, respite care, companionship, convalescence, and more. With our extensive experience, we tailor our services to meet the individual needs of each service users. Our team assists with personal hygiene, meal preparation, shopping, and even social outings, like enjoying a coffee in town.

For service users, we consider you part of our family, working closely with you to ensure you remain at the heart of your care decisions. We are committed to recognising and valuing everyone’s unique needs and preferences, empowering you to stay in control of your care journey. We take pride in our commitment to service excellence, aiming for our service users and their families to confidently recommend us.

Contact us

Speak to your local team to talk through your needs and options.

About MerseyCare Julie Ann