Dementia Care

At MerseyCare Julie Ann, we provide Person-Centred Dementia Care.

We understand that a change in routines and environment can be upsetting for someone living with dementia.

A health condition such as dementia can increase feelings such as loss of control, understanding or being able to do the things you once enjoyed independently.

Our Care Assistants have undertaken familiarisation training and will have skills to understand a person and how they are feeling, to communicate in the appropriate manner and style and will offer a sense of security to the person with the condition.

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2 women sat in a meeting, smiling and laughing.

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Why choose Dementia Care

Specialist Knowledge and Training

Dementia care is provided by carers specifically trained to understand the behaviours, challenges, and progression of various types of dementia. This expertise helps ensure compassionate, safe, and effective support tailored to the individual’s cognitive needs.

Consistency in Familiar Surroundings

Remaining at home reduces confusion and anxiety caused by unfamiliar environments. Dementia care delivered at home supports daily routines, which are essential in helping individuals feel secure and in control.

Personalised, Person-Centred Care

Every person with dementia experiences it differently. Specialist dementia care is tailored to each individual’s history, preferences, and needs, promoting dignity and engagement while slowing cognitive decline through structured activities and meaningful interaction.

Enhanced Communication and Behaviour

Trained dementia carers use proven techniques to communicate effectively and respond sensitively to mood changes, confusion, or agitation. This reduces distress and helps maintain a calm and supportive atmosphere.

Emotional Support for Families

Dementia care offers guidance and reassurance to family members who may be coping with emotional stress, uncertainty, or caregiver burnout. Carers can provide respite, advice, and practical help, improving the whole family’s well-being.

Promotes Safety and Reduces Risk

A dementia care plan includes home safety checks, supervision, and routines that reduce risks such as wandering, falls, or missed medication. This ensures individuals can live at home safely for as long as possible.

Find out more about care Contact us

How a carer can help

At MerseyCare Julie Ann, our Care Assistants can carry out a number of different activities when they visit you from having a cup of tea and a chat to medication and complex care; we are here to help.

Image of a Care Assistant and an elderly lady in a home setting, with the elderly lady laughing

Image of a Care Assistant and an elderly lady, sat on a couch whilst petting a cat.

Regular companionship care
No need to accommodate a live-in carer
Flexibility of service, subject to availability you can increase service to meet short term or permanent needs.
Assistance with daily tasks and meal preparation
Small team of care assistants who will get to know your loved ones
Potential to spot changes in health enabling quick action to aid diagnosis
Helping individuals move safely around their home, including support with walking aids or transfers.
Helping with medication reminders, administration, and monitoring to ensure proper dosage and timing

More information and FAQs

What is dementia care at home?

Dementia care at home is specialist support designed for individuals living with Alzheimer’s or other forms of dementia. A trained carer visits to provide personal care, companionship, help with daily routines, and cognitive stimulation — all within the comfort of the person’s own home.

How is dementia home care different from general home care?

Dementia care is delivered by carers who are specifically trained to understand and manage the unique challenges of memory loss, confusion, and behavioural changes. This specialised support helps reduce anxiety, promote safety, and maintain a structured routine that supports cognitive health.

Can care visits be tailored to the stage of dementia?

Yes. Whether someone is in the early, mid, or late stages of dementia, we tailor the care to their current abilities and needs. This can include gentle reminders, personal care, meaningful activities, or more intensive support as the condition progresses.

Will the same carer visit each time?

We understand that consistency is especially important for people with dementia. We aim to provide the same familiar faces whenever possible, helping to build trust, reduce confusion, and create a calm and reassuring environment.

How do I know if dementia care at home is right for my loved one?

If your loved one is experiencing memory issues, changes in behaviour, or struggling with daily tasks, dementia care at home can provide compassionate, personalised support while allowing them to remain in familiar surroundings. We offer free consultations to assess needs and create a tailored care plan.

Care stories

My Mother is 96 years old, and she has 3 carers each day. There are two carers, Karen and Kaisia who are wonderful. They think outside the box and go that extra step. I live 200 miles away and it puts my mind at rest when I know they are taking care of her. My Mum also calls the office if she needs to talk to them, and she always has good things to say about Donna in particular. She is always helpful and knows what she’s doing. Keep up the good work MCJA.

Bob (Son of Service User)

I wanted to say a heartfelt thank you to Mary from MerseyCare Julie Ann for her care and warmth to my Dad. She has been caring for him for over 2 years. I went to see him on Friday afternoon unexpectedly just after lunch, and he had just finished eating when Mary had left him a couple of biscuits and a hot drink. It was all neatly laid out, and he was sitting comfortably and very contented. Knowing that he has such good care is hugely assuring to myself and my brother. Mary consistently goes over and above and in his words: “she is like part of the family”. In these really difficult times, and particularly for the care sector the work you do is really appreciated. It allows my Dad his independence and enables him to stay in his home – and it also has a positive impact on our wider family.

Denise (Daughter of Service User)

My mum has been having carers for the last couple of years from here. We are so happy with the care she has been given. She has 2 visits a day and we have had no problems at all. All of her carers are very supportive and helpful and do their job's amazingly.

Jackie (Daughter of Service User)

I just wanted to say how pleased we are with the carers from MerseyCare, the carer who have been supporting Mum over the last year. In particular her morning carer has gone above and beyond in the way she supports and cares for Mum and it's very much appreciated. Also, she has the ability to make Mum laugh which is so important in difficult circumstances.

Jan (Daughter of Service User)

A professional, empathic and well organised team of people who genuinely care for their clients. The admin and management team are communicative and extremely helpful and the carers are warm, kind and very efficient. I highly recommend for your loved one.

Lise (Service User)

How it works

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Speak to our team

Contact our team to talk through your needs and options.

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A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

Our Services

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Get the care you need

Your personal care plan will be delivered by our care specialists.