Find your local branch
For home care 0151 726 8060
Work for us recruitment@mcja.co.uk
Find your local branch
For home care 0151 726 8060
Work for us recruitment@mcja.co.uk
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Our Services

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About

Home Care

Providing high-quality, specialised care that is fully customised to your unique needs.

Service user with carer

At MerseyCare Julie Ann, we provide Home Care & Support, also known as Domiciliary Care.

MerseyCare Julie Ann provides a bespoke visiting home care service, to offer a little extra support; allowing you to continue living independently in your own home.

The service is extremely flexible – our MerseyCare Julie Ann Care Assistants can visit once a week, or up to several visits a day throughout the week, depending on what is needed. We understand the importance of continuity, and depending on your requirements, there may be two or three MerseyCare Julie Ann Care Assistants who will visit on a rota basis.

A group of 5 Care Assistants against a white wall.2 women sat in a meeting, smiling and laughing.A group of team members in an office setting, against a mural of a skyline.

Why choose Home Care

Stay in a familiar environment

We can support you in maintaining your independence while receiving the necessary care you need, as well as creating a familiar and stress-free environment. With our help, you can enjoy a higher quality of life without the need to leave your cherished home.

Highly Trained Professionals

We pride our selves on our meticulous, accredited training. All our new starters, no matter their experience, spend their first week, learning the ins and outs of how we work! This means you can trust us to provide you or your loved ones consistent high quality care.

Personalised, One-To-One Support

At home care ensures dedicated, tailored care that focuses solely on the individual’s needs and wishes. Unlike shared settings, carers provide uninterrupted support, helping to manage symptoms, pain, and emotional well-being with compassion and dignity.

Time with Family and Loved Ones

Home-based care makes it easier for family and friends to spend meaningful time together without strict visiting hours. Loved ones can be present, involved, and supported throughout the process, creating a more personal and connected experience.

Respect for Personal Routines and Wishes

Care at home respects the person’s values, preferences, cultural or religious practices, and choices about how they wish to spend their remaining time. This level of personalisation is harder to achieve in institutional settings.

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How a carer can help

At MerseyCare Julie Ann, our Care Assistants can carry out a number of different activities when they visit you, whether it be trips to the shops or helping with hoovering followed by a cup of tea and a chat, to medication and complex care; we are here to help.

Image of a Care Assistant and an elderly lady in a home setting, with the elderly lady laughingImage of a Care Assistant and an elderly lady, sat on a couch whilst petting a cat.
  1. Regular companionship care
  2. No need to accommodate a live-in carer
  3. Flexibility of service, subject to availability you can increase service to meet short term or permanent needs.
  4. Assistance with daily tasks and meal preparation
  5. Small team of care assistants who will get to know your loved ones
  6. Potential to spot changes in health enabling quick action to aid diagnosis
  7. Helping individuals move safely around their home, including support with walking aids or transfers.
  8. Helping with medication reminders, administration, and monitoring to ensure proper dosage and timing

How Can We Support You?

At MerseyCare Julie Ann, our Care Assistants provide a wide range of support during each visit, whether it’s helping with household tasks, accompanying someone to the shops, or simply sharing a cup of tea and a friendly chat. Every visit is shaped around the individual’s needs at that moment.

Support may include:

  • Assistance with getting up and ready for the day
  • Preparing meals and snacks
  • Light domestic tasks like cleaning, laundry, and ironing
  • Support with shopping or running errands
  • Meeting you in the community
  • Ensuring the home is safe and secure
  • Evening routines and help getting ready for bed

Our care plans are flexible, regularly reviewed, and tailored to ensure we’re always delivering the right level of support, when and how it’s needed most.

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More information and FAQs

Home care is support provided in your own home to help with daily tasks such as personal care, medication reminders, meal preparation, companionship, and more. A trained carer visits at agreed times to assist with specific needs, allowing individuals to live independently and safely at home.

Home care is suitable for older adults, individuals with disabilities, those recovering from illness or surgery, and people with long-term conditions. It’s flexible and tailored, meaning support is adjusted to match each person’s unique situation and preferences.

Care Assistant visits can range from short daily check-ins to multiple visits a day, overnight stays, or even 24-hour live-in care. We’ll work with you to create a care plan that fits your lifestyle and level of support needed.

Yes, home care is a safe option. Our carers are trained, DBS-checked professionals who follow strict safety protocols. We also conduct regular quality checks and risk assessments to ensure your home environment remains safe and supportive.

Costs depend on the level and frequency of care required. Some individuals may be eligible for local authority funding or direct payments. We’re happy to guide you through the funding process and provide a clear, no-obligation cost breakdown during your initial assessment.

runner up and carer of the year

Care stories

My Mother is 96 years old, and she has 3 carers each day. There are two carers, Karen and Kaisia who are wonderful. They think outside the box and go that extra step. I live 200 miles away and it puts my mind at rest when I know they are taking care of her. My Mum also calls the office if she needs to talk to them, and she always has good things to say about Donna in particular. She is always helpful and knows what she’s doing. Keep up the good work MCJA.

Bob (Son of Service User)

I wanted to say a heartfelt thank you to Mary from MerseyCare Julie Ann for her care and warmth to my Dad. She has been caring for him for over 2 years. I went to see him on Friday afternoon unexpectedly just after lunch, and he had just finished eating when Mary had left him a couple of biscuits and a hot drink. It was all neatly laid out, and he was sitting comfortably and very contented. Knowing that he has such good care is hugely assuring to myself and my brother. Mary consistently goes over and above and in his words: “she is like part of the family”. In these really difficult times, and particularly for the care sector the work you do is really appreciated. It allows my Dad his independence and enables him to stay in his home – and it also has a positive impact on our wider family.

Denise (Daughter of Service User)

My mum has been having carers for the last couple of years from here. We are so happy with the care she has been given. She has 2 visits a day and we have had no problems at all. All of her carers are very supportive and helpful and do their job's amazingly.

Jackie (Daughter of Service User)

I just wanted to say how pleased we are with the carers from MerseyCare, the carer who have been supporting Mum over the last year. In particular her morning carer has gone above and beyond in the way she supports and cares for Mum and it's very much appreciated. Also, she has the ability to make Mum laugh which is so important in difficult circumstances.

Jan (Daughter of Service User)

A professional, empathic and well organised team of people who genuinely care for their clients. The admin and management team are communicative and extremely helpful and the carers are warm, kind and very efficient. I highly recommend for your loved one.

Lise (Service User)

How it works

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1

Speak to our team

Contact our team to talk through your needs and options.

Contact us
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2

A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

Our Services
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3

Get the care you need

Your personal care plan will be delivered by our care specialists.

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Find out more about how it works Contact us

Contact us

Speak to your local team to talk through your needs and options.

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