Physical Disabilities care

At MerseyCare Julie Ann, we provide Personalised complex care services for adults with long-term or life-limiting conditions.

We understand that finding the right care services for yourself or a loved one is an important decision. We specialise in providing personalised care services for both adults and children . Our commitment is to deliver high-quality, person-centred care that respects the unique needs and preferences of everyone.

Our Approach

MerseyCare Julie Ann’s team of highly skilled and experienced professionals work closely with each service user and their family to develop a personalised complex care plan. This collaborative approach ensures that every aspect of care is attuned to the individual’s needs and aspirations. We are dedicated to continuous improvement, offering ongoing training and support to our staff. This ensures they are equipped with the latest knowledge and skills to provide the highest standard of care.

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2 women sat in a meeting, smiling and laughing.

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Why choose Physical Disabilities care

Maintain Control Over Daily Life

Care at home empowers individuals with physical disabilities to stay in control of their routines, from what time they wake up to how they spend their day. This promotes dignity, autonomy, and a sense of ownership over personal choices that may be limited in a care home setting.

Personalised, One-to-One Support

At-home care is tailored to the individual’s unique mobility challenges, routines, and preferences. Unlike care homes where staff must divide their attention, home carers focus entirely on the individual’s physical, emotional, and practical needs.

Comfortable, Familiar Environment

Staying at home means living in a familiar space that is often already adapted or can be modified to support mobility. This reduces the stress of relocation and helps individuals feel secure and settled, which is especially beneficial for long-term conditions.

Flexible and Adaptable Support

Home care can be scheduled around work, education, social activities, or hobbies. Whether support is needed for just a few hours a day or 24/7, the service adapts as needs change – allowing for a full, active lifestyle with fewer restrictions.

Better Emotional and Mental Well-being

Home care allows individuals to remain connected to their community, family, and social networks. This familiarity and sense of belonging can significantly reduce feelings of isolation or depression, which can be more common in residential settings.

Family Involvement and Peace of Mind

Families can be closely involved in the individual’s life and care, supporting emotional well-being and providing reassurance. Being cared for at home makes it easier for loved ones to visit, participate, and maintain strong relationships.

Find out more about care Contact us

How a carer can help

At MerseyCare Julie Ann, our Care Assistants can carry out a number of different activities when they visit, whether it be a trip to the shops, supporting with medication or offering specialised complex care.

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Image of a Care Assistant and an elderly lady, sat on a couch whilst petting a cat.

Regular companionship care
No need to accommodate a live-in carer
Flexibility of service, subject to availability you can increase service to meet short term or permanent needs.
Assistance with daily tasks and meal preparation
Small team of care assistants who will get to know your loved ones
Potential to spot changes in health enabling quick action to aid diagnosis
Helping individuals move safely around their home, including support with walking aids or transfers.
Helping with medication reminders, administration, and monitoring to ensure proper dosage and timing

More information and FAQs

What is physical disabilities care at home?

It’s personalised support for individuals living with long-term physical disabilities, designed to help them live independently and comfortably in their own homes. This care can include assistance with mobility, personal care, daily tasks, and accessing the community.

What types of physical disabilities do you support?

We support a wide range of conditions, including spinal cord injuries, cerebral palsy, muscular dystrophy, multiple sclerosis, arthritis, and mobility impairments due to injury or illness. Our care plans are tailored to each individual’s specific needs and goals.

What kind of support can I expect from a carer?

Our trained carers can assist with tasks such as moving safely around the home, using mobility aids, personal hygiene, meal preparation, household chores, attending appointments, and participating in hobbies or work. We promote independence wherever possible.

Can care be adapted as needs change?

Yes. We regularly review care plans to ensure they meet changing needs – whether you require more support due to health changes or want to scale back as you become more independent. Flexibility is a core part of our approach.

Will I have the same carers regularly?

Where possible, we aim to provide a consistent team of carers who get to know you well. Continuity helps build trust, reduces stress, and ensures a smoother, more comfortable care experience.

Care stories

My Mother is 96 years old, and she has 3 carers each day. There are two carers, Karen and Kaisia who are wonderful. They think outside the box and go that extra step. I live 200 miles away and it puts my mind at rest when I know they are taking care of her. My Mum also calls the office if she needs to talk to them, and she always has good things to say about Donna in particular. She is always helpful and knows what she’s doing. Keep up the good work MCJA.

Bob (Son of Service User)

I wanted to say a heartfelt thank you to Mary from MerseyCare Julie Ann for her care and warmth to my Dad. She has been caring for him for over 2 years. I went to see him on Friday afternoon unexpectedly just after lunch, and he had just finished eating when Mary had left him a couple of biscuits and a hot drink. It was all neatly laid out, and he was sitting comfortably and very contented. Knowing that he has such good care is hugely assuring to myself and my brother. Mary consistently goes over and above and in his words: “she is like part of the family”. In these really difficult times, and particularly for the care sector the work you do is really appreciated. It allows my Dad his independence and enables him to stay in his home – and it also has a positive impact on our wider family.

Denise (Daughter of Service User)

My mum has been having carers for the last couple of years from here. We are so happy with the care she has been given. She has 2 visits a day and we have had no problems at all. All of her carers are very supportive and helpful and do their job's amazingly.

Jackie (Daughter of Service User)

I just wanted to say how pleased we are with the carers from MerseyCare, the carer who have been supporting Mum over the last year. In particular her morning carer has gone above and beyond in the way she supports and cares for Mum and it's very much appreciated. Also, she has the ability to make Mum laugh which is so important in difficult circumstances.

Jan (Daughter of Service User)

A professional, empathic and well organised team of people who genuinely care for their clients. The admin and management team are communicative and extremely helpful and the carers are warm, kind and very efficient. I highly recommend for your loved one.

Lise (Service User)

How it works

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An image of a woman at a desk in an office environment, answering a phone call.

Speak to our team

Contact our team to talk through your needs and options.

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A free home care assessment

Our home care specialist will provide a free consultation to create your personally tailored care plan.

Our Services

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Get the care you need

Your personal care plan will be delivered by our care specialists.